Frequently Asked Questions

Find answers to the questions we receive most often.

Payments & Financing

We accept bank transfers, cash payments, and selected mobile payment options. Our sales team will provide the available payment methods when confirming your order or quotation.

Yes. A deposit is required for custom-made furniture and certain special orders to confirm production. The remaining balance is payable before delivery or according to the agreed payment terms.

Delivery & Shipping

Yes. We provide delivery services for furniture purchases within Harare and can arrange deliveries to other towns and cities across Zimbabwe. Delivery charges may vary depending on your location and order size.

Delivery times depend on product availability and whether the furniture is ready-made or custom manufactured. Our team will provide an estimated delivery date when your order is confirmed and keep you informed throughout the process.

Returns & Warranty

Yes. Selected products include a warranty covering manufacturing defects under normal use. Warranty terms vary depending on the product type, and our team will explain the applicable coverage at the time of purchase.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. We will assess the issue and work with you to provide an appropriate solution in line with our returns policy.

At On Trend Classic Furniture, we transform homes, offices and commercial spaces through premium furniture, exceptional craftsmanship and professional interior design services.

Why Choose Us?

Custom-made furniture

Quality materials

Nationwide delivery-Testing styles

Flexible designs and colours

Professional sales support and exceptional service

Our Services

Space Planning: Interior Design and Decoration Furniture Selection and Procurement Lighting Design Project Management

Quick Links

Home Shop About Us FAQs Contact

Contact Us

17004 Sande Crescent Granite Side , Harare,

+263 71 843 5922 / 0716414120

info@ontrendfurniture.co.zw

Monday - Saturday : 8:00 AM - 5:00 PM

Designed & Developed by Tantalen Technologies (Pvt) Ltd

Furniture Collections